About Pine Media
Sheffield's own full fibre broadband provider - building the fastest network with the best local customer service.
What makes us different
Not all broadband is created equal. Here's what sets Pine Media apart.
We own our network
Built and operated by us right here in Sheffield. We design, build and maintain every metre of fibre using XGS-PON technology - better value, faster fault resolution and full control over quality.
eero WiFi included
Every plan comes with an eero 6+ router included free. Need whole-home coverage? Add our Full House mesh package (£12/mo) for wall-to-wall WiFi with a coverage guarantee.
Sheffield-based support
Real people in Sheffield, not outsourced call centres. Our support team lives and works locally - they know the network, they know the area, and they genuinely care.
4.4/5 on TrustpilotFair, transparent pricing
Plans from just £22/mo. No mid-contract price rises, no hidden fees, and a price match guarantee - even up to 30 days after you join.
Local company, big ambitions
We began in 2015 to free communities from slow speeds, poor service and unfair price hikes from legacy providers.
By investing in our own full fibre infrastructure we control quality end-to-end. We're proud to be a local Sheffield company, employing a fast-growing regional team. Our network already reaches over 36,000 Sheffield homes and businesses - and it's expanding rapidly.
How we compare
See how Pine Media stacks up against a typical broadband provider.
How we build & deploy
Full Fibre (FTTP) Network
We build full fibre across South Yorkshire - often where others don't. Where possible we utilise existing BT ducts and telegraph poles to minimise digging and disruption.
Minimal Disruption
Installations mirror legacy copper routes (overhead or underground) leaving old phone lines unaffected. Install day is simple with minimal disruption.
Maximum Performance
Once live, you get ultrafast symmetrical speeds, transparent pricing and responsive local support - no scripts, no offshore hand-offs.
Switching is easy
Thanks to One Touch Switch, you only need to talk to us. We handle everything else - usually within 14 days.
Check your postcode
See which plans are available at your address.
Pick your plan
Choose from 100Mbps to 5Gbps, eero WiFi included.
We do the rest
We contact your old provider, schedule install and get you live.
Proudly Sheffield
We're headquartered in Neepsend, Sheffield - right at the heart of the community we serve. Every member of our team lives and works locally.
Because we own and operate our own network, when something needs fixing our engineers are minutes away - not hours. That's the advantage of being truly local.
Join our team
We're always looking for talented people who share our passion for building Sheffield's fastest network.
Get in touch