GIG Business 160
Same speed up & down
For small offices and home-working teams. Smooth video calls and cloud apps, no waiting on backups.
Check AvailabilitySymmetric speeds up to 2 Gbps on a network we own and run from Sheffield. eero Wi-Fi included, static IP available, and a clear next-working-day fix SLA from £23.50/mo +VAT.
Pricing
Full fibre with SLA-backed support. No hidden fees. All prices shown exclude VAT.
Same speed up & down
Min. guaranteed speed: 160Mbps
For small offices and home-working teams. Smooth video calls and cloud apps, no waiting on backups.
Same speed up & down
Min. guaranteed speed: 550Mbps
Most popular for growing teams. Multiple video calls, cloud workflows and big file transfers — all going at once.
Same speed up & down
Min. guaranteed speed: 900Mbps
For studios, data-heavy teams and high-throughput workflows. Big files uploaded in seconds, with capacity to spare.
Our ultra-fast network delivers speeds beyond 1 Gbps, equally fast both ways. Available in selected areas, rolling out across Sheffield throughout 2026.
Same speed up & down
Dedicated, uncontended fibre that's yours alone, end to end. 1:1 contention, 6-hour fix SLA backed by financial credits, static IPs included.
Enter your business postcode to see available speeds and pricing.
Equal upload and download speeds, essential for cloud backups, video conferencing, and data-heavy operations.
99.9% uptime target with SLA-backed clear times. Financial credits available on Dedicated/Leased Line tiers per your contract.
Faults reported by 23:59 are cleared by 23:59 the next working day, Mon to Sat. Direct phone line to our Sheffield NOC.
Real people on the phone. Average answer in under 30 seconds. Named account managers from your first call.
Dedicated IPv4 addresses available as a £2/mo add-on. Perfect for hosting servers, VPNs, and remote access systems. Read more.
Rolling monthly contracts available. Minimum term and early-termination mechanics, where applicable, are set out in your Business Product Terms.
For the full SLA tier breakdown across all our products, see Service Maintenance Levels on the business overview.
Fibre vs copper
Full fibre to your premises delivers a fibre optic line right into your building. No copper bottlenecks, no slowdowns at peak times.
Every business connection includes an eero 6+ mesh router (Wi-Fi 6). Add extra units for whole-premises coverage, separate guest networks, and per-device bandwidth controls.
Keep customer Wi-Fi completely separate from your business network with dedicated guest access.
Prioritise critical business applications and control bandwidth allocation per device or user.
Real-time visibility into connected devices, usage patterns, and network performance.
Leased Lines deliver dedicated, uncontended fibre with a 6-hour fix SLA, 24/7. Multi-site connects every premises over our private metro network. Both options live on the same Sheffield-built infrastructure as your business broadband.
No call centre, no scripts. A small Sheffield-based team takes the call and routes you to whoever can help.