GIG 100
100
Mbps
Same speed up & down
£18.70
/mo
Easy choice for browsing, email and HD streaming on a couple of devices.
Check Availability
Sheffield's full fibre network
Fast Wi-Fi. Fair price. Real people.
Ultra-fast full fibre from £18.70/mo. No in-contract price rises. Wi-Fi 6 included.
Available to 37,000 Sheffield addresses search postcode for activation dates - as soon as same day
-
Price-lockedFixed for your chosen duration
-
30-day guaranteeChange your mind, no penalty
-
No upfront costOn any 12 or 24-month plan
-
Sheffield supportLocal customer service teams and engineers
-
Full fibre10,000 Mbps ready, plans from 100–2,000 Mbps
-
Speed guaranteeGuaranteed speeds, not 'up to'
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Rolling monthlyOr fix your price for longer
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Price match30-day match on like-for-like FTTP
-
Our own networkBuilt and run from Sheffield
Pricing
Simple, fair pricing.
The price you see is the price you pay, for the life of your contract. No hidden fees, no annual increases.
Always included
eero 6+ Wi-Fi router
Same speed up & down
Unlimited usage
No credit checks
Sheffield support
GIG 100
100
Mbps
Same speed up & down
Min. guaranteed speed: 100Mbps
£18.70
/mo
Easy choice for browsing, email and HD streaming on a couple of devices.
- eero 6+ router included
- No in-contract price rises
- 30-day satisfaction guarantee
- No upfront costs
GIG 160
160
Mbps
Same speed up & down
Min. guaranteed speed: 160Mbps
£19.55
/mo
Super-charged browsing across a handful of devices.
- eero 6+ router included
- No in-contract price rises
- 30-day satisfaction guarantee
- No upfront costs
GIG 550
550
Mbps
Same speed up & down
Min. guaranteed speed: 550Mbps
£22.96
/mo
Ideal for bigger or busier homes with multiple devices on the go.
- eero 6+ router included
- No in-contract price rises
- 30-day satisfaction guarantee
- No upfront costs
GIG 1000
900
Mbps
Same speed up & down
Min. guaranteed speed: 900Mbps
£25.50
/mo
Best for HD streaming, gaming, working from home and more.
- eero 6+ router included
- No in-contract price rises
- 30-day satisfaction guarantee
- No upfront costs
No contract option available
No one-off costs
Free expert install
Need even faster?
Our ultra-fast network delivers speeds beyond 1 Gbps, equally fast both ways. Available in selected areas, rolling out across Sheffield throughout 2026.
GIG 2000
2
Gbps
Same speed up & down
£28.90
/mo
Check Availability
Add-ons
Optional extras
Full House Wi-Fi · £12/mo
Mesh eero units, coverage guarantee
Static IP · £2/mo
Fixed address for CCTV, servers
Digital phone line · from £4.99/mo
Keep your number, works over fibre
Coverage · Sheffield
Sheffield's own,
expanding daily.
Our own independent fibre network, built and operated by our Sheffield-based team. We install across the city, urban and rural, with 37,000 addresses live and more going live every week.
- Addresses live
- 37,000
- Days to install
- 0–5
addresses live
days to install*
*Same-day where your address is already cabled; otherwise depends on engineer availability.
Coverage map
Updated today
MapLibre · © CARTO · © OpenStreetMap contributors
Trusted by businesses across Sheffield
Continuous scrolling customer logos
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Why Pine Media
We do one thing.
Properly.
No TV bundles, no mobile phone upsells, no surprises on the bill. Just one of the best broadband options Sheffield can buy.
10,000
Mbps capable, every line
Future-proof on day one
We build with XGS-PON, the latest full fibre tech. Every line we install is capable of 10,000 Mbps, over 100× the UK average. So the line going into your home today carries whatever you ask of it tomorrow.
100%
ours, end to end
Built by us, fixed by us
Pine Media isn't a reseller. We own the fibre network you connect to, our engineers laid it, and the same team fixes it when something needs sorting. So when something goes wrong, we have full control of the network and can put it right ourselves.
Work from home
Crisp video calls and big file uploads, no slowdowns when the rest of the house joins in.
Streaming
4K to every screen at once. Kids on YouTube, you on Netflix, no buffering.
Gaming
Low ping for competitive play, fast downloads, ready for cloud gaming as it matures.
Premium eero 6+ Wi-Fi
Mesh router included. Guest Wi-Fi for visitors, parental controls, easy management from our app.
My Pine Media
Everything in one place.
Bills, plans, your Wi-Fi name and password, even a one-tap speed test. All from your account, on your phone or laptop.
- See bills, change payment details, switch plan
- Wi-Fi name and password, in two taps
- Speed test, port forwarding, device list
- Message support without a phone call
Loved by 10,000+ Sheffield households
FAQs
Frequently asked.
Honestly answered.
Can't find what you're looking for? Our Sheffield team is on the phones, with an average response time under 30 seconds.
What speeds can I expect with full fibre broadband?
We offer speeds ranging from 100Mbps to 2Gbps, so you can choose a plan that matches your home or business needs without paying for more than you need. If you ever want to upgrade, you can do that any time via your account or by contacting us.
Will my price go up during my contract?
No. We don't do mid-contract price rises. The price you sign up at is the price you pay for the entire length of your contract - no annual increases, no inflation-linked hikes. Most major providers raise prices by £3–4 per year; we don't.
What if I need to leave during my contract?
No penalty fees. If you leave early, we simply rebill you at the rate of the longest term you've actually completed - so you only ever pay the rate you've earned, never more than if you'd chosen that shorter term from the start. Worked example: on GIG 550 24-month (£22.96/mo), if you cancel at month 13 we rebill at the 12-month rate (£25.5/mo). The £2.54/mo difference for the 13 months you had service comes to a £33.02 final bill - that's it. Leave before completing 12 months and we'd rebill at our £32 rolling rate instead.
Latest from the blog
Network Updates
16 Mar 2026
Pine Media reaches 36,700 premises in largest ever BDUK milestone
Our latest Open Market Review submission confirms our largest jump recorded to BDUK in coverage - 36,700 premises now served by our full fibre network as we rapidly accelerate our rollout across Sheffield.
Network Updates
3 Mar 2026
Retiring Pine Media AIR: thank you to the communities that made it worthwhile
After over a decade of service, we're winding down our AIR fixed wireless network. Over 90% of AIR customers have already been migrated to full fibre - here's what it means for the remaining few.
Company News
20 Jan 2026
We're now fully electric across our entire fleet 🚐⚡️
Pine Media has gone fully electric across our entire vehicle fleet - helping us reduce our environmental footprint while we continue rolling out full fibre broadband across Sheffield.
Network Updates
17 Nov 2025
New high-capacity fibre spine completed across Sheffield
A major new high fibre count spine route is now live across Sheffield, enabling our expansion into Broomhill, Crookes and beyond - powered by our new Kaiser M5 and Jetting fibre blowing machines.
Ready for
better broadband?
Check your postcode and we'll show plans available at your address. Same day to 4 working days at on-net addresses.
Check availability
or call 0114 299 1699 · Sheffield-based team
- Price-locked for term
- Price Match Guarantee
- Up to £150 buyout*
- 30-day satisfaction
- Live same day to 4 working days
* Buyout credit available on 24-month GIG 550 plans and above. See terms for full eligibility.