How to switch broadband providers with One Touch Switch
Switching broadband used to be painful. One Touch Switch changed that - here's how it works and why it means you can switch to Pine Media without lifting a finger.
One Touch Switch is an Ofcom-backed process that makes switching broadband providers simple. You only need to contact your new provider - they handle everything else, including notifying your old provider.
How it works
- Check availability - enter your postcode on our website to see which plans are available at your address.
- Choose your plan - pick the speed and package that suits your household.
- We handle the rest - we contact your current provider, arrange the switch date and get you connected. Usually within 14 days.
No downtime, no hassle
You don't need to call your old provider to cancel. There are no exit fees if you're out of contract. And our Sheffield-based team is here to help at every step.
More from the blog
Pine Media reaches 36,700 premises in largest ever BDUK milestone
Our latest Open Market Review submission confirms our largest jump recorded to BDUK in coverage - 36,700 premises now served by our full fibre network as we rapidly accelerate our rollout across Sheffield.
We're now fully electric across our entire fleet 🚐⚡️
Pine Media has gone fully electric across our entire vehicle fleet - helping us reduce our environmental footprint while we continue rolling out full fibre broadband across Sheffield.
New high-capacity fibre spine completed across Sheffield
A major new high fibre count spine route is now live across Sheffield, enabling our expansion into Broomhill, Crookes and beyond - powered by our new Kaiser M5 and Jetting fibre blowing machines.
Ready to upgrade your broadband?
Check if Pine Media full fibre is available at your address.
Check availability